Family run business

check out our story

Quality Assured

all our products are hand picked

Terms and Conditions

Welcome to the Big Bad Wolf, INC. website (“Site”). Our aim is for you to be totally happy with our service. Please be aware that your use of the Site constitutes your agreement to adhere to the terms and conditions set out below. These conditions may be subject to change at any time and without notice.

It is your responsibility to check the conditions regularly before ordering from us in case there are any changes.

Should you have any questions relating to the terms of use, please contact our customer service team who will be more than happy to help you. We apologise in advance that these terms tend to be onerous; sadly it is a sign of the times. But rest assured we will always do our best to sort out a customer service issue as quickly and efficiently as possible.

Please read these terms and conditions of sale carefully.

You will be asked to expressly agree to these terms and conditions of sale before you place an order for products from our website.

Big Bad Wolf INC.com is the primary US website of SweetDreamers, which is a wholly-owned subsidiary of Sweet Dreamers Limited, 2 Dukes Court, Bognor Road, Chichester, West Sussex PO19 8FX United Kingdom. Company registration number 06664789, VAT number 128 6104 27. These conditions apply between you and Big Bad Wolf, INC. These conditions do not affect any statutory rights you may have under statute law.

Site Transactions
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel any order placed by you in person, per address or per order. This may include orders placed under the same account, payment details or the same shipping/billing address. In the event we make such changes or cancel an order, we will make every attempt to contact you. Please note this will be via the email or phone number which was provided at the time the order was placed. We reserve the right to cancel any orders placed by Trade customers or distributors.

Use of the Site
Some features available on this Site require registration. By registering with this Site you agree to provide accurate, true, current and complete information about yourself. Some features on the Site require use of a password, please keep this safe at all times and do not allow others to know or access it.

Personal Information submitted through the Site
Your submission of personal information through the Site is governed by our privacy policy, which can be found by clicking on the “Privacy Policy” link located in the footer section of the Site.

Site Contents
Sweet Dreamers Limited is the owner of the trademarks ewan the dream sheep, ewan snuggly® and Russell the Dream Sheepdog® are registered trademarks and trademark protection extends worldwide. Big Bad Wolf, INC. is a registered trademark. The music “Love” featured in ewan® is composed and written by Bethan Myfanwy Hughes. Big Bad Wolf, INC. hold exclusive international copyrights of the music “Love”and this is under international coding. The content and images of this site including photography, designs, logos and text are the copyright of Sweet Dreamers Limited. All rights are reserved. Unless otherwise stated, all content (The Content) on this Site, including without limitation text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software is the exclusive property of and owned by Sweet Dreamers Limited. This website, as a whole, is protected by copyright, trademark, trade dress, intellectual property and other applicable laws. The Content of this Site and the Site as a whole, are intended for your sole, non-commercial use.

You may download or copy the Content and other downloadable material displayed on the Site for your personal use only. No right, title or interest in any downloadable Content is transferred to you as a result of any such downloading or copying. You must not reproduce (except as described above) publish, transmit, distribute, modify, sell or exploit in any way any of the Content or Site.

User Comments, Feedback and Other Submissions
We welcome your feedback about our Site. All comments, feedback, suggestions, ideas, and other comments submitted or offered to Big Bad Wolf, INC. on this Site shall be and remain the property of Big Bad Wolf, INC. Such disclosure, submission or offer of any comments shall constitute an assignment to Big Bad Wolf, INC. of all worldwide rights, title and interests in all copyrights and other intellectual property in the comments. Big Bad Wolf, INC. will own exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. Big Bad Wolf, INC. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay any compensation for any comments; or (3) to respond to any user comments. You represent that no comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further represent that no comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

 

Discounts and Offers
Discounts and offers are not valid on sale items, multibuys or gift cards and cannot be used in conjunction with any other offer. We reserve the right to end any discounts or offers at any time including before the advertised end date without notice.

Multibuys
Any style or product which is part of a multibuy offer is highlighted. The other products which are available to purchase as part of the multibuy are detailed on the individual product pages. Discount is automatically applied at checkout stage when the items have been added to the basket.

 

Product Information
We have made every effort to display as accurately as possible the colors of our product. However, the actual color you see will depend on the resolution of your computer. We cannot guarantee that the color, texture or detail of the product will be accurate as that displayed by your computer.

Product Availability
We cannot guarantee that stock availability is 100% accurate at all times. Some items displayed for sale on the Site may not be available in all sizes and colors, including when the product has been marked down.

Payment and Pricing
The prices displayed on the Site are quoted in U.S. Dollars and can only be paid in U.S. Dollars.

We accept payment with PayPal and credit cards shown here and with Big Bad Wolf, INC. gift vouchers. Specific terms and conditions apply to the sale and use of our gift vouchers.

All credit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Your credit card will be charged for the full amount of your order at point of order confirmation. If you have out of stock items on your order that are not fulfilled within 28 days, we will contact you via the email or phone number held on your account to discuss refunding the outstanding order or your acceptance to wait for further stock.

The amount of sales tax to be charged can depend on many factors, including the value and type of item purchased and the shipping destination. Your purchase is subject to state use tax unless it is specifically exempt from taxation.

 

Disclaimers
Your use of this site is at your sole risk. The site is provided on an "as is" and "as available" basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time. Big Bad Wolf, INC. expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are non-infringing, as well as warranties implied from a course of performance or course of dealing; that access to the site will be uninterrupted or error-free; that the site will be secure; that the site or the server that makes the site available will be virus-free; or that information on the site will be complete, accurate or timely. If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials. No advice or information, whether oral or written, obtained by you from Big Bad Wolf, INC. or through or from the site shall create any warranty of any kind. Big Bad Wolf, INC. does not make any warranties or representations regarding the use of the materials on this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

In certain jurisdictions, the law may not permit the disclaimer of warranties, so the above disclaimer may not apply to you.

Limitation of Liability
You acknowledge and agree that you assume full responsibility for your use of the site. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your own risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law, neither Big Bad Wolf, INC. nor its affiliates, suppliers or third party content providers will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to the site, or any other site you access through a link from this site or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the site, or for any information, products or services advertised in or obtained through the site, Big Bad Wolf, INC.’s removal or deletion of any materials submitted or posted on its site, or otherwise arising out of the use of the site, whether based on contract, tort, strict liability or otherwise, even if Big Bad Wolf, INC., its affiliates or any of its suppliers has been advised of the possibility of damages. This disclaimer applies, without limitation, to any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, computer viruses, file corruption, communication-line failure, network or system outage, your loss of profits, or theft, destruction, unauthorized access to, alteration of, loss or use of any record or data, and any other tangible or intangible loss. You specifically acknowledge and agree that neither Big Bad Wolf, INC. nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the site. Your sole and exclusive remedy for any of the above claims or any dispute with Big Bad Wolf, INC. is to discontinue your use of the site. You and Big Bad Wolf, INC. agree that any cause of action arising out of or related to the site must commence within one (1) year after the cause of action accrues or the cause of action is permanently barred. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, all or a portion of the above limitation may not apply to you.

Indemnification
You agree to indemnify, defend and hold harmless Big Bad Wolf, INC. and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from your use of the site and any violation of these Terms of Use. If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. Big Bad Wolf, INC. reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Big Bad Wolf, INC. in the defense of such matter.

Jurisdiction and Applicable Law
The laws of the State of New York govern these Terms of Use and your use of the site, and you irrevocably consent to the jurisdiction of the courts located in the County of New York for any action arising out of or relating to these Terms of Use. We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of the State of New York and of the United States. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Dispute Resolution
In the event of a dispute, we are aware of the potential cost of litigation, not only financially but also in time and energy, we endeavor to keep all costs to a minimum; therefore both you and Big Bad Wolf, INC. agree to the following dispute resolution procedure:

Should a dispute arise due to any controversy, claim, action or any transaction conducted on the Site, or should there be a breach, enforcement, interpretation, or validity of these Terms, the party asserting the dispute shall try in the first instance to settle such the dispute by providing written notice to the other party (by first class or registered mail). The written notification will describe the facts and circumstances (including any relevant documentation) of the dispute. The disputing party will allow the receiving party 30 days in which to respond to or settle the dispute. Notice shall be sent to:

to Operations Director, Big Bad Wolf, INC. Ltd, 2 Dukes Court, Bognor Road, Chichester, West Sussex PO19 8FX United Kingdom or to you at: your last used billing/shipping address or the billing address held on your account.

Both you and Big Bad Wolf, INC. agree that this dispute resolution procedure is a condition precedent, and must be satisfied prior to presenting any litigation or filing any claim against the other party.

Changes to these Terms of Use
We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to these Terms of Use or other policies means you accept the changes.

In the event we make material changes to the Terms of Use, notice of these changes will be posted on the homepage of this Web site and the revised Terms of Use will take effect thirty days after their publication on this site.

Entire Agreement and Admissibility
This agreement and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and Big Bad Wolf, INC. with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Termination
These terms are effective unless and until terminated by either you or Big Bad Wolf, INC. You may terminate this agreement at any time. Big Bad Wolf, INC. may terminate this agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any of the Terms. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination for all purposes.

How to contact us
If you have any questions or comments about these Terms of Use or this site, please contact us by:

Phoning us on: 02392 262 332

Emailing us on: info@bigbadwolfinc.com

Through our website at: www.bigbadwolfinc.com

 

join the pack

what are you waiting for?